Planned & Reactive Maintenance

• Planned Preventative Maintenance (PPM) – Scheduled inspections and servicing aligned to asset criticality, usage, and risk—designed to prevent faults before they cause disruption, improve reliability, and support longer equipment life.

  
  

• Reactive Repairs & Call-Outs – Rapid response to breakdowns and urgent issues, with clear triage and prioritisation so critical systems are made safe and restored as quickly as practicable.

  
  

• Risk-Based Prioritisation – Not everything needs the same regime: planned maintenance is targeted where failures would be disruptive or high-risk, with a pragmatic reactive approach for low-critical, easy-to-replace items.

  
  

• Cost Control & Reporting – Clear visibility of defects, trends, and recurring issues to support better budgeting and reduce emergency spend caused by unplanned failures and urgent parts/labour.

  
  

• Compliance & Safety Checks – Documented maintenance activity and evidence trails that support safe operation and reduce the compliance risks associated with unexpected failures.

  
  

• Handover, Aftercare & Continuous Improvement – Maintenance schedules and reporting refined over time using what the building tells us—so the plan gets smarter, call-outs reduce, and performance stays consistent.

  
  

At OTL, maintenance means keeping buildings safe, compliant, and reliable - reducing avoidable call-outs through planned care, and responding fast when issues need fixing.