Service

Secure & Specialist Environments

Safety, dignity, and control


OTL delivers secure facilities for specialist settings where safety, resilience, and risk reduction are critical. This includes high-dependency mental health environments, seclusion spaces, and other secure areas requiring robust construction and anti-ligature detailing. Our approach combines thoughtful design with hard-wearing, tamper-resistant finishes, integrated observation and building services, and clear compliance pathways. The result is an environment that protects service users and staff while maintaining dignity, comfort, and calm.

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  • Risk and Compliance Brief – We begin by understanding the operational model, risk profile, and required safeguards. For seclusion environments, this includes designated use, communication arrangements, observation needs, and dignity considerations. 


  • Design and Anti-Ligature Detailing – We develop layouts and specifications that remove hazards and reduce opportunity for harm, with a focus on clean lines, tamper-resistant interfaces, and controlled access.


  • Secure Fabric and Fit Out – Robust doors, reinforced glazing, and impact-resistant finishes are installed to withstand intensive use. We coordinate limited, safe furnishings and purpose-built elements that support both safety and comfort.


  • Observation, Communication & Environmental Control – We integrate solutions that support safe monitoring and interaction, including minimising blind spots, providing reliable communication (such as intercom), and ensuring externally controlled lighting and temperature control. .  


  • Welfare and Dignity Provision – Where applicable, we design in access to toilet and washing facilities, aiming for best-practice en-suite arrangements where possible and practicable. We also consider natural light and orientation to reduce disorientation, including provision for a visible clock within the room.


  • Testing, Handover & Ongoing Support – We complete inspections, compliance checks, and a structured handover with documentation and aftercare. Secure environments rely on long-term performance, so we focus on maintainability as well as build quality.


At OTL, secure facilities are delivered with precision, care, and complete accountability, creating safer spaces that still feel human.

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