Privacy and Cookies Policy
Effective Date: 22nd February 2019
Last Updated: 3rd March 2025

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1. Introduction
Welcome to OTL Group. Your privacy is important to us. This policy explains how we collect, use, and protect your personal data and outlines our use of cookies. By using our website, you agree to this policy.

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2. Information We Collect
We may collect:

• Personal Information: Name, email, phone, postal address, etc.

• Business Information: Details about your company (if applicable).

• Technical Information: IP address, browser type, and device data via cookies and analytics.

• Communications: Messages, inquiries, or feedback you provide.

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3. How We Use Your Information
We use your data to:

• Provide our services.

• Respond to inquiries and support requests.

• Improve our website and services.

• Send updates and promotions (if opted in).

• Comply with legal obligations.

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4. How We Protect Your Data
We apply security measures to protect your data but advise you to exercise caution when sharing information online.

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5. Sharing Your Information
We do not sell or rent your data. We may share it with:

• Trusted service providers (e.g., hosting, analytics, or payment processors).

• Legal authorities if required.

• Business partners to fulfill service requests.

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6. Cookies Policy

6.1 What Are Cookies?

Cookies are small text files that improve website functionality and user experience.

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6.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality.

• Analytics Cookies: Help us understand website traffic.

• Functional Cookies: Store your preferences.

• Marketing Cookies: Show relevant ads (if applicable).

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6.3 Managing Cookies
You can control cookies via your browser settings. Blocking some cookies may affect website performance.

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7. Your Rights
You have the right to:

• Access your data.

• Request correction or deletion.

• Object to or restrict processing.

• Withdraw consent for marketing.

• Lodge a complaint with data protection authorities.

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8. Changes to This Policy
We may update this policy, and changes will be posted on this page with an updated date.

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9. Contact Us
For questions about this policy, contact us at:

• Email: info@otl-group.co.uk

• Phone: 01495 366711

• Address: L2 Oak Suite, Mamhilad House, Mamhilad Park Estate, NP4 0HZ

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